I am writing in response to your advertisement on jobbank..... for the Computer Systems Analyst position. After reading your job description, I am confident that my skills and my passion for customer service are a perfect match for this position. I would bring to your company a broad range of skills, including: · Over fifteen years in customer service. · Over four years in the security industry. · Comfortable working in fast-paced, high demand positions. · Works well with others as well as individually with little to no supervision. · Over 4 Years in a Call Center environment working in both a Tier 2 and technical support roles · Proficient in: Fortran, Lisp, Modula 2, Pascal, C , Java · Proficient in multiple operating systems including: Microsoft Windows, Mac OSX, Unix, and Linux I would welcome the opportunity to further discuss this position with you. If you have questions or would like to schedule an interview, please contact me by phone at 780-350-... or by e-mail at [email protected] I have enclosed my resume for your review, and I look forward to hearing from you.